Product Manager - Customer Engagement & Martech

Location: Risskov, Aarhus (DK) - Full-time 

At Kvik, we are continuously strengthening how we engage with customers across the entire lifecycle, from the first inspiration to long-term loyalty. 

To support this journey, we are looking for a Product Manager - Customer Engagement & Martech who can turn customer data and insights into personalized experiences and measurable business impact. 

In this role, you will help shape how Kvik uses customer data, marketing automation, and lifecycle communication to create more relevant customer experiences and drive conversion across our digital channels. 

You will own and develop key parts of Kvik’s customer engagement and Martech ecosystem, working with platforms such as Tealium (Customer Data Platform) and Agillic (Marketing Automation) to activate customer data and deliver personalized communication across channels and touchpoints, including our customer universe MyKvik. 

You will join our Digital & E-commerce team, consisting of several specialists across digital product and development, e-commerce, and performance marketing. We collaborate closely across Digital, Marketing, IT, and Commercial teams, and work with colleagues across several international markets. 

You will report to the Digital & E-commerce Director and play an important role in strengthening Kvik’s digital capabilities and customer engagement strategy. 

The position is based at our office in Risskov, Aarhus. 

Your impact 

Customer engagement and personalization are becoming increasingly important drivers of growth at Kvik. 

In this role, you will help shape how we use customer data and marketing automation to create connected and personalized customer experiences across the entire lifecycle. 

You will play a key role in transforming data into meaningful customer communication and enabling smarter segmentation, stronger lifecycle engagement, and more personalized interactions across our digital channels. 

Your work will directly influence how we convert inspiration into customers, strengthen customer loyalty, and increase lifetime value through smarter use of customer data and automation. 

You will also contribute to the continued development of Kvik’s Martech ecosystem, ensuring that customer data, marketing platforms, and digital touchpoints work seamlessly together to deliver personalized customer journeys across channels and touchpoints. 

Your responsibilities 

What we offer 

A key digital role 

A role with significant ownership and the opportunity to influence how customer engagement and Martech capabilities evolve at Kvik. 

Strong collaboration 

You will work closely with skilled colleagues across Digital, Marketing, IT, and Commercial teams, both locally and internationally. 

Modern digital platforms 

The opportunity to work with modern customer data and engagement platforms and shape how they create business value. 

A world-class workplace 

We are a certified Great Place to Work (score: 92% in 2025) and featured on the Fortune World’s Best Workplaces™ list (#64 in Europe, 2024). Our ambition is to keep growing — and keep getting better. 

Attractive employee benefits 

We offer a range of attractive employee benefits, including a delicious canteen scheme (with breakfast), an attractive pension package, and comprehensive health insurance. 

Flexibility and strong collaboration 

We prioritize a strong culture where we meet physically to collaborate and spar with each other. Therefore, we expect your primary base to be the office in Risskov at least 4 days per week, while naturally offering flexibility to work from home when needed. 

Practical information 

Please submit your application and CV as soon as possible using the link below. We review applications continuously and will close the position once we have found the right candidate. 

If you have any questions, feel free to contact: 

Henrik Gerner, Digital & E-commerce Director 
+45 41 21 89 10